29 million trips taken this year

December 4, 2025 (BOSTON) – The MBTA and Keolis Commuter Services (Keolis), the T’s operations and maintenance partner for Commuter Rail, have released the second annual TRACKed year in review for Commuter Rail. The campaign is based on Spotify Wrapped and utilizes data to highlight the positive impact the train has on its riders and the communities it serves.

Over 29 million individual trips were taken on the Commuter Rail in 2025.

Trains traveled over 5 million miles in total over the course of the year, taking more than 29 million car trips off the road. This adds up to over 406 million pounds of carbon emissions saved in total. It would take over 8 million mature trees to offset that amount of CO2.

Riders listened to an estimated 3,047 hours of audiobooks, 2,060 hours of podcasts, and 52,313 hours of music while on the train. If you add all those hours up, it’s equivalent to about 2,393 days.

Keolis and the MBTA also officially opened the Fall River/New Bedford Line, which includes 6 new stations and a total of 37 new miles of track. So far, nearly 900,000 trips have been taken to and from these stations.

“The TRACKed campaign exemplifies the many reasons that traveling on transit is the premier choice for the public, and I’m proud to see our operating partners at Keolis focus on our passengers so prominently,” said Interim MassDOT Secretary and MBTA General Manager Phillip Eng. “From regular commutes to traveling to fun activities on weekends, our passengers trusted the MBTA to get them where they needed to go over many millions of miles in 2025 – reducing traffic and hundreds of millions of pounds of carbon emissions, all while listening to thousands of hours of audio books, podcasts, and music! Thank you to our passengers for leaving their cars at home, and we look forward to continuing to provide them with the level of service that they deserve so they can choose transit.”

“People chose to take the train for a wide variety of reasons – for some it’s convenient or it’s more productive then sitting in traffic, but regardless of why you chose to take the train you should feel proud of the impact that choice has on your community,” said Keolis CEO and General Manager John Killeen. “TRACKed is all about celebrating and we hope that our riders enjoy this fun summary of the impact that they have had this year.”

The campaign was developed with Boston-based creative agency GYK. More details and the full video can be found on the MassbyTrain website, designed by Sperling Interactive. Last year’s TRACKed campaign won a New England Emmy for Branded Content.

Keolis Commuter Services has operated and maintained the Massachusetts Bay Transportation Authority’s commuter rail system, the sixth largest commuter rail operation in North America, for over ten years. KCS is a subsidiary of Keolis North America (KNA), both headquartered in Boston, and employs approximately 2,500 people throughout the region. KCS and KNA are part of Keolis Group, an innovative global leader in transit services with more than a century of passenger transportation experience and operations in 13 countries.   

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