Entire union workforce receiving generous raises and added sick time 

October 31, 2025 (BOSTON, MA) – Keolis Commuter Services (Keolis), the MBTA’s operations and maintenance partner for the Commuter Rail, has reached a tentative agreement with the International Brotherhood of Electrical Workers (IBEW) union representing electricians. This agreement, pending ratification by union members, will be retroactive to July 1, 2023, when the contract first became amendable. Keolis has now reached updated agreements with all 14 Commuter Rail unions, representing over 2000 members of the Commuter Rail workforce. 

“The Commuter rail is a great place to build a career, with competitive wages, and some of best benefits you can find," said Keolis CEO and General Manager John Killeen. "I want to thank our partners at all 14 unions for their hard work. We are proud of these agreements and the quality of life that they continue to guarantee for our workforce." 

Among other provisions, the five-year agreement includes: paid sick leave, annual wage increases, unmatched health benefits, enhancements to the bereavement and vacation policy, and one additional paid holiday. 

Keolis Commuter Services has operated and maintained the Massachusetts Bay Transportation Authority’s commuter rail system, the sixth largest commuter rail operation in North America, for over ten years. KCS is a subsidiary of Keolis North America (KNA), both headquartered in Boston, and employs approximately 2,500 people throughout the region. KCS and KNA are part of Keolis Group, an innovative global leader in transit services with more than a century of passenger transportation experience and operations in 13 countries.   

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